FAQs

Here are some of the most frequent questions we get asked.

About pricing

Can I try the platform for free?
  • Yes, Dash is free to start! New customers will receive 5 free Deal Credits that will grant them full access to the Dash platform for their first 5 deals.  
  • Additionally, it is free to add and manage customer data and supplier contact information in the system.
Can I try the platform for free?
  • Yes, Dash is free to start! New customers will receive 5 free Deal Credits that will grant them full access to the Dash platform for their first 5 deals.  
  • Additionally, it is free to add and manage customer data and supplier contact information in the system.
Do you require long-term contracts?
  • No, we offer multiple pricing options to best fit your needs including ‘pay as you go’ as well as monthly and annual subscriptions.
How does pricing work?
  • One Deal Credit grants full access to all features on the Dash platform with unlimited suppliers.
  • Each new RFP requires 1 Deal Credit.
  • A Deal Credit will only be debited once an RFP is submitted to suppliers for review.
What does a Deal Credit provide access to?
  • Deal Credits unlock access to all Dash features including: 
    • Deal flow management dashboard
    • RFP creation 
    • RFP submission to unlimited suppliers
    • DashBot technology to automatically extract supplier bid data 
    • Bid comparison tools
    • Unlimited pricing refreshes per deal  (for up to one year after the initial request date)
    • Customer proposals generation
Can I add multiple team members under one account?
  • With the Growth Plan you can add as many people as you want to your team.
  • All other plans are on a per-user basis.
Is there a limit on the number of RFPs or Deals per license?
  • We offer pay-as-you-go and tiered subscription levels based on the total number of new deals opened monthly or annually.
  • There are no monthly deal caps for prepaid annual subscriptions.

About the platform

What markets is Dash supporting currently?
  • As part of our Beta launch, the Dash platform can be used to manage deals in Texas, Ohio and Pennsylvania.  
  • New geographies will be added on a regular basis until we support deals nationwide across all deregulated markets.
What markets is Dash supporting currently?
  • As part of our Beta launch, the Dash platform can be used to manage deals in Texas, Ohio and Pennsylvania.  
  • New geographies will be added on a regular basis until we support deals nationwide across all deregulated markets.
Do you support natural gas and power?
  • Dash currently supports power deals only, however, we will be adding natural gas support in the near future.
Is a Request for Custom Pricing the same thing as an RFP or Deal?
  • Yes. We use the term “RFP” to represent any request for custom pricing for a new commercial energy procurement opportunity.
  • The terms “RFP”, “Deal” or “Request for Custom Pricing” may be used interchangeably on the site.
How many suppliers can I submit RFPs to?
  • There is no limit to the number of suppliers that a new RFP (or custom pricing request) can be submitted to.

About Dash

Is Dash a broker?
  • No, Dash is not a licensed broker and we do not maintain the “Broker of Record” status on energy deals.
  • Dash is a SaaS (software as a service) technology platform designed to streamline and automate the energy procurement process for energy buyers and suppliers.
Is Dash a broker?
  • No, Dash is not a licensed broker and we do not maintain the “Broker of Record” status on energy deals.
  • Dash is a SaaS (software as a service) technology platform designed to streamline and automate the energy procurement process for energy buyers and suppliers.
How are you protecting my customer data?
  • We take information security seriously and use administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, use, or disclosure. 
  • For more information, please refer to our Privacy Policy and Terms of Use.
More questions?
  • Feel free to reach out to our Customer Success team at support@dash.energy.  We’re here to help!

Why Dash?

Dash Energy is developing the next set of tools that helps energy brokers and suppliers work faster and more efficiently. Our technology platform will empower brokers and suppliers to speed up the manual processes, deliver additional value to clients, and close more contracts, faster. 

We make it easy to buy and sell energy

See how Dash works for energy brokers and energy suppliers.