FAQs

• Yes, Dash is free to start! New customers will receive 5 free Deal Credits that will grant them full access to the Dash platform for their first 5 deals.  
• Additionally, it is free to add and manage customer data and supplier contact information in the system.

• No, we offer multiple pricing options to best fit your needs including ‘pay as you go’ as well as monthly and annual subscriptions.

• One Deal Credit grants full access to all features on the Dash platform with unlimited suppliers.
• Each new RFP requires 1 Deal Credit.
• A Deal Credit will only be debited once an RFP is submitted to suppliers for review.

• Deal Credits unlock access to all Dash features including: 
  • Deal flow management dashboard
  • RFP creation 
  • RFP submission to unlimited suppliers
  • DashBot technology to automatically extract supplier bid data 
  • Bid comparison tools
  • Unlimited pricing refreshes per deal  (for up to one year after the initial request date)
  • Customer proposals generation

• With the Growth Plan you can add as many people as you want to your team.
• All other plans are on a per-user basis.

• We offer pay-as-you-go and tiered subscription levels based on the total number of new deals opened monthly or annually.
• There are no monthly deal caps for prepaid annual subscriptions.

When you refer an energy broker or supplier to us, we credit both of your accounts with 5 free Deal Credits, when they sign up. Please visit the Referral Program page for full details.

• As part of our Beta launch, the Dash platform can be used to manage deals in Texas, Ohio and Pennsylvania.  
• New geographies will be added on a regular basis until we support deals nationwide across all deregulated markets.

• Dash currently supports power deals only, however, we will be adding natural gas support in the near future.

• Yes. We use the term “RFP” to represent any request for custom pricing for a new commercial energy procurement opportunity.
• The terms “RFP”, “Deal” or “Request for Custom Pricing” may be used interchangeably on the site.

• There is no limit to the number of suppliers that a new RFP (or custom pricing request) can be submitted to.

• No, Dash is not a licensed broker and we do not maintain the “Broker of Record” status on energy deals.
• Dash is a SaaS (software as a service) technology platform designed to streamline and automate the energy procurement process for energy buyers and suppliers.

• We take information security seriously and use administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, use, or disclosure. 
• For more information, please refer to our Privacy Policy and Terms of Use.

• Feel free to reach out to our Customer Success team at support@dash.energy.  We’re here to help!